How to split orders on JD.com

How to split orders on JD.com

When shopping on JD.com, sometimes we encounter situations where we need to split the order, for example, some goods need to be shipped urgently, or some goods need to be invoiced separately. This article will introduce in detail the methods and precautions for splitting orders on JD.com, and combine it with the hot topics and hot content on the entire network in the past 10 days to help you better master this function.

1. Why split the order?

The main reasons for splitting an order include:

1.Logistics needs: Some items require expedited shipping, while others can wait.

2.Invoice requirements: Some items require separate invoices.

3.Inventory issues: Some products are out of stock, and products in stock need to be shipped first.

4.Offer restrictions: Some coupons or events are only available on some items.

2. JD.com’s method of splitting orders

The steps for JD.com to split an order are as follows:

1.Log in to JD.com account, enter the "My Orders" page.

2.Select the order that needs to be split, click "Order Details".

3.Contact customer service: Find the "Contact Customer Service" button on the order details page and explain the reason why you need to split the order.

4.Waiting for processing: JD customer service will split the order according to your needs, and the split order will generate a new order number.

3. Things to note when splitting orders

1.Shipping fee after splitting: Split orders may incur additional shipping charges, which are subject to JD.com’s rules.

2.Coupon use: Split orders may not be able to use the coupons of the original order again.

3.Invoice issues: Split orders need to be re-invoiced, please communicate with customer service in advance.

4. Hot topics and content on the entire network in the past 10 days

The following are JD.com-related topics and hot content that have been hotly discussed across the Internet in the past 10 days:

5. Frequently Asked Questions

1.Q: After splitting an order, will the original order disappear?

Answer: No, the original order will be displayed as "Split", and the new order will generate a new order number.

2.Q: Are there any additional charges for splitting an order?

Answer: Normally not required, but if the order amount does not meet the conditions for free shipping after splitting, shipping charges may be incurred.

3.Q: After splitting the order, can I still cancel part of the order?

Answer: Yes, split orders can be canceled individually.

6. Summary

JD.com’s split order is a practical function that can meet the needs of users in different scenarios. Through the introduction of this article, I believe you have mastered the methods and precautions for splitting orders. If you encounter any problems during the operation, you can contact JD customer service for help at any time.

Finally, I would like to remind everyone to pay attention to JD.com’s recent popular activities, such as the 618 promotion and PLUS membership upgrades, to obtain more discounts and convenient services.